
Ice-coated power problems after a hard Novi storm
During the 2007 ice storm, a Village Oaks office building woke up to dead lights and a generator that kept tripping under load. The parking lot still had that glassy crackle underfoot, and every scrape of ice against the metal rooftop equipment told us the weather hadn’t let up. Priya had seen this same kind of failure hit buildings around Novi’s newer office parks, where a brief outage turns into spoiled work, cold offices, and lost business if backup power won’t carry the load.
We rolled in with EGSA-certified technicians, checked the transfer gear first, then moved straight to load testing and control troubleshooting because that’s where storm damage usually hides. Our crew cleared moisture from the enclosure, inspected the battery system, and verified the generator could pick up the building without hunting or dropping voltage. By the time we finished, the system came back stable and ready for the next cold snap, and the customer got back to normal operations without wondering if the next outage would knock them out again.
I heard the generator come online cleanly, and I knew our office was back where it needed to be.
Mark T.

